Lets face it. The gig economy is here to stay. If it was not a good idea, then the entire market of new companies that have been created would not be flourishing…and they are not all flourishing because they are taking advantage of loopholes in the law. When something does not go the way they

Transportation Network Companies (TNC) are companies that use online-enabled platforms to connect passengers with drivers. While connecting passengers with drivers is nothing new in the for-hire vehicle (“FHV”) industry, the use of high tech software to do so is a more recent phenomenon. The TNCs initially sparked controversy with the FHV industry because TNCs came

With the recent hiccups and differing opinions regarding the changes that have been dominating the transportation industry in recent history, there is still a long way for many car services to go toward improving competencies and customer experience. Enhancing the customer experience is not just about the ride (time from pick up until time of